Our Shipping

Shipping Information

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(65) 8440 4415

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Proxima@Gambas

50 Gambas Crescent, #03-17

Singapore 757022

Shipping Information

All packages ship from our Singapore location. Domestic orders placed by 11:00 am SGT ship the same day, excluding backordered items, weekends and shipping holidays. Orders placed on a weekend or shipping holiday will ship the next business day. Shipping estimates begin the day after your order has shipped and also exclude weekends and shipping holidays. For example, a Two Day Air order shipped on Thursday will be delivered the following Monday. UPS, FedEx and Golden State Overnight do not ship to P.O. Boxes. Please select Priority Mail or Express Mail for shipments to P.O. Boxes or military addresses.

Next Day + Overnight Shipping

Based on location, choose between UPS Next Day Saver and FedEx Standard or FedEx Priority Overnight for expedited delivery within the 48 contiguous United States. Prices vary based on destination and package weight. First time customers choosing Next Day or Overnight shipping may require verification. Saturday delivery is available for an additional fee. To receive Saturday overnight delivery, please contact Customer Service as it is not available through the website.

FPO/APO Military Addresses + P.O. Boxes

Customers with military addresses or P.O. Boxes as your shipping destination will choose Priority Mail or Express Mail. Unfortunately, both options are excluded from shipping promotions.

International Shipping

We do ship internationally. Refer to the standard international shipping prices for information on shipping costs.

Returns + Exchanges

SingaporeSkateboard always wants you to get what you want. In the event that you would like to exchange or return an item please print our returns & exchange form and abide our returns and exchanges guidelines: Please send all returns or exchanges to: Proxima@Gambas 50 Gambas Crescent, #03-15 Singapore 757022

Clothing

• All clothing must be returned unwashed and unworn with the original tags still attached. • No stains, pet hair, human hair, make-up, smoke smell, or other inappropriate smells. • Clothing that has been worn and/or washed cannot be exchanged or returned.

Shoes

• Shoes must be returned in the same state they were received. Unworn. • Please use the box the shoes were shipped in to return shoes. Do not place any shipping labels or tape directly on the shoe box. • Please make sure shoes do not have any sock fuzz/lint, human or pet hair, dirt, or any other foreign substances before returning them.

Pre-Built Skateboards, Skateboard Decks and Parts

• Skateboards must be returned without being skated. • All skateboard decks cannot be exchanged or returned if gripped or assembled. • All skateboard parts cannot be exchanged or returned once assembled. • Shrink wrapped product must be returned with the wrap still sealed.

Decks and Wheels

SingaporeSkateboard does its best to stock exactly what’s pictured on the site, but in some cases, it is beyond our control. Manufacturers will sometimes change the background or foreground colors on a deck or wheel to provide skateboarders with options so that not everything is the same. We will do our best to provide you with the exact product, but we still may receive a change from the manufacturer. Colors may vary, so we will not hold responsibility for items that may differ. You may always return a product as long as it is UNUSED and in its ORIGINAL condition. Note: Any items sent back that do not abide by these guidelines will either be sent back to the customer or will be issued SingaporeSkateboard store credit, at SingaporeSkateboard’s discretion. All Returns and Exchanges must be submitted within 60 days of the Invoice date. Returns and Exchanges received after 60 days may also be returned to the customer or issued store credit, at the discretion of SingaporeSkateboard.Defective Product

Defective Product

SingaporeSkateboard wants you to be completely satisfied with everything that we offer. This begins from the site all the way to the product you select. Product is deemed defective either by the manufacturer or SingaporeSkateboard. Please note, product purchased more than 30 days from the original invoice date will not be considered for defect. All defective products should be shipped back to SingaporeSkateboard where our quality control department will examine it and do one of the following: 1. Consider it defective through SingaporeSkateboard standards, and immediately ship your replacement or provide store credit for the cost of the item 2. Contact the manufacturer to see if they cover the defective merchandise, then contact you with the information we have received Never ride a skateboard in the rain. Riding in the rain can cause problems such as rusted bearings, delamination, warping, and graphic smearing. This will void any manufacturer’s warranty and/or any acceptable return to SingaporeSkateboard.